The trust our clients place in us is something we never take for granted.
Here, in their own words, is what they've shared about their experience with Emmott Snell.

The service from the team was exemplary at every stage. I was kept informed throughout the process and care was taken to make sure that I fully understood what was happening. I want to thank Tracey Emmott and all involved for their incredible work on this case and for their sensitivity and commitment to achieving the result. These are truly tenacious and helpful people and I thoroughly recommend them to anyone in the same situation as myself.

I am very happy with the service I have received from Nexa law. I wish to express my gratitude for your patience, professionalism and friendliness over the past few years. It has been a struggle on my part and often thought of pulling out due to stress and the impact it was having on both my mental and physical health.

Tracey demonstrated kindness and understanding. Her communication was excellent, setting realistic expectations and actively updating me as necessary. It is clear that she is a highly expert and experienced lawyer. Her advice on how best to describe, evidence and manage my claim was outstanding, as was her use of other experts to support the process.

I am especially grateful to you for your thorough preparation and attention to detail I feel was so instrumental in achieving a successful outcome for me. I also appreciate how you kept me informed throughout the entire process and made sure I understood everything. Tracey thank you for your unwavering support during was a very challenging time. Your efforts have made a positive impact on my life. With heartfelt appreciation.

My case was handled excellently. I am glad I chose Emmott Snell.

Thank you to Emmott Snell for all they did to advise and support my claim against ‘X’ School. What happened all those years ago has been listened to seriously with an expert case put together, eventually leading to a most successful outcome. There were complexities to work through and Tracey offered expert support, advice and representation in this specialist field. Alongside Tracey, everyone instructed by Emmott Snell to support my claim was equally skilled, professional, and most importantly kind at all times throughout the process.

I commend Tracey wholeheartedly to anyone seeking approachable, specialist legal advice. Her professionalism and sensitivity are unparalleled and I cannot recommend her more highly.

The management of my case has been exceptional. The compassionate and efficient way that this case has been handled and brought to a successful conclusion has been outstanding.

Once again, I'd like to say another thank you to both you and (your team) for your sympathetic, empathetic and professional treatment of my case (I think the result shows how effective you were). To say it's been 'a journey' for me is a bit of an understatement, but whatever the outcome might have been, this process has truly transformed my life and I am in a much stronger, happier place than I was when we first met. So thank you one more time, and long may you continue in your good work.

I'm so grateful to Tracey and her team for everything they've done, for their sensitivity, professionalism, and simply for their dedication to righting these sorts of wrongs. It means so much.

Thank you to you [Jacqui Morton] and all your staff. You have all been brilliant.

Extremely satisfied. Jacqui has been very supportive throughout. I would like to thank you all for your amazing effort, you have helped me get through a very difficult time.

Tracey put in lots of hard work on a complex case to ensure I came away with an excellent compensation package. I can’t thank you and your firm enough. I would highly recommend using Emmott Snell.

Amazing. Securing this compensation claim has brought a lot of value to my current situation - A massive thank you to Tracey and Megan for helping me.

Overall I was completely satisfied with the management of my case. Jacqui was very friendly, caring and professional throughout. I would just like to thank everyone involved in my case especially Jacqui. I can finally put it all behind me and move forward.

This has been a journey. I contacted you and Jacqui whilst in a really low place. Seeing that you had helped others gave me hope. You've all been so great to me and my family. I can't express how much the process has helped. I thank you for believing in me and Jacqui for being so thorough and kind.

Jacqui Morton has been a rock to me, she regularly updated me, she was very supportive, kind, and compassionate. I could not have asked for a better service.

Thank you for believing in me and helping me get justice. You can’t put a figure on that, it’s priceless. ❤️

Friendliness is important and at every stage, I felt that I was important to the company. I was a little reluctant to get involved initially but the friendly nature of all staff involved made everything relatively painless and successful, so thank you.

Thank you very much to all who dealt with my claim. It was excellent, Jacqui and all the staff were amazing.

Thank you for walking by my side every step of the way... and being with me on this very life changing journey.

I am so pleased I had Jacqui working with me – she explained everything clearly and had my best interests in mind. She understood how difficult it could be to go through details and was respectful of it.

I am very happy with the service I have received. Thank you for your patience and professionalism.

Saying a massive, huge, awesome “Many thanks” for all your understanding, help and great achievement – an awful evil wrong was righted.

Tracey and the team have been truly wonderful - it has been a tough 3 years but they have kept me informed and supported throughout the case - thank you all. I couldn't have wished for a more understanding and professional management of my case.

Tracey was so kind and understanding, put no pressure on me and helped me, and kept me informed. I would recommend this firm to anyone regarding these issues as they are so sensitive.

Thank you for helping me in my desperate bid to gain justice, you have always executed integrity and skill throughout my claim for criminal injury compensation. I have always felt 100% satisfied that I had the very best firm in the U.K. at Emmott Snell supporting me as a victim of serious abuse.

I contacted Emmott Snell. From my very first contact - I was so impressed. Tracey was very sensitive at all times, even though having to discuss personal issues in detail. It was not a problem…. As is her expertise in this area. Her understanding of all the issues and the deep psychological impacts.

Excellent communication and legal competence and very reasonable costs which were well explained. Would recommend to everyone.

Thank you. Thank you for believing me. It has been a cathartic exercise.

Very understanding, you feel that you fully understand the process as you are kept up to date on progress of your case, and will explain what can be done next or how you can go forward. You're involved the whole way through, can't do enough for you.

I have been impressed with the professionalism and humanity of you and your staff.

Please pass on my thanks to Jacqui Morton and a big thank you and appreciation to Tracey Emmott so much compassion and tenderness by them both.

It has been a long and stretching process and in the end we got there. Thank you for your persistence and your faith in me. You have been not only my solicitor, but also a real support, especially in court. I woke up this morning wondering what it would have been like to be in court on Monday. Thank goodness we didn't have to be there.

Emmott Snell were very accommodating, reassuring me in every move. I’d like to thank Jacqui and co for their hard work in winning my case, I didn’t think I had a case but she made me feel there was. Thank you once again.

Tracey was so kind and understanding, put no pressure on me and helped me, and kept me informed. I would recommend this firm to anyone regarding these issues as they are so sensitive.

I am very happy with the service I have received. Thank you for your patience and professionalism.

Thank you for all you have done; your humane approach and business balance is 'spot-on' and I have been totally confident in your ability to explore every possible route available to us along the way. I will also miss speaking to you - I don't suppose there are many people who say that about their solicitor?!
Emmott Snell have helped many survivors of abuse win compensation claims before tribunals and courts.
Watch and read some examples from our case studies below:
Next steps to take
We understand that coming forward isn't easy, and there's no pressure to have all the answers.
When you're ready, our team are here for a friendly, informal chat to listen and help you understand your options.
It's completely free, confidential, and with no obligation.
To arrange a friendly discussion with one of our helpful experts,
click on the "Contact Me" buttons below.

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